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Terms & Conditions

Terms & Conditions

Terms for Ordering

  • Not refund, exchange or cancel on merchandise before shipments are delivered.
  • Invoice must be presented for collection of goods.
  • All goods must be delivered or collected within three months from the date of purchase. If not, this invoice will be automatically cancelled and goods destroyed, no refund will be made.

Conditions of Exchange

1. All merchandise purchased is non-refundable.

2. Exchange of merchandise will NOT be accepted without a valid Sales receipt and Guarantee Card.

3. Defective goods can be exchange within 7 days from the date of Delivery and require the original packaging.

4. Merchandise can only be exchanged one.

5. Exchange will not be accepted on items in any way in used damaged, or a altered.

6. We reserve the right to determine the above Condition 5. Above the shipping fee shall be borne by the customer.

7. No exchange or refund will be accepted for display or special offer items


RICHFORD GROUP LTD. reserves the right to make the final decision in any dispute arising from the above policies.